Telephony solutions for your business productivity.

Telephone System For Your Business

Telephone System

IP Phones

Voip Gateway

Telephone System Dubai

Telephone Systems

Looking for a Telephone System ?  Whether considering Digital telephone system  [ PABX ] or IP telephone system [ IP PBX ]  we can recommend, design and install a wide variety of telephony solutions for your business. We can supply and install Cisco, Panasonic, Dlink , Yeastar  , Samsung, Grandstream ,Asterisk, Digium , Nec and Avaya PBX system .

IP Phones

VoIP phone or IP phone uses Voice over IP technologies for placing and transmitting telephone calls . We carry most of the popular sip IP Phone brands like Yealink , Polycom, Grandstream, Dlink & Fanvil. We carry sip dect phones from RTX, Yealink and Grandstream. Proprietary phone models are from Panasonic, Avaya & Nec.

Voip Gateway

VoIP gateway is a device that uses network Protocols to transmit and receive voice communications .It bridge the gap between PSTN, BRI,E1/PRI line and Ethernet network. We carry Gateways for all your Requirements. FXO gateways are available in 4 , 8 & 16 port models. FXS Gateways are available in 4,8,16,24 & 32 Port Models.

Office Telephone System

We offer professional Telephone services that help businesses increase their customer interaction score drastically in order to compete for the modern business world . We supply and install IP PBX telephone system for small and medium-sized enterprises and offices, institutions etc. An IP PBX  will support gsm lines, analogue public internal connections and ISDN BRI or PRI connections. Our Telephone  system solutions ensures reliable and functional activity . We carry popular and feature rich brands availabale in the market. Choose from Panasonic, Cisco, Grandstream, Yeastar, Dlink, Lg-Ericsson, Samsung , Digium and other asterisk based solutions . Asterisk Solutions are feature rich ip telephony system with licence free unified communication system. We  helps and  ensure small businesses have the communications tools they need to operate effectively and efficiently in modern office environment.

Benefit of Business Telephone System ?

The offices having the following features are known to benefit the most from  IP Telephone System.

A growing company

A company having lot of calls coming in

A company with a customer care service

A company having a number of offices at different locations

A company that has employees outside of the office, whether it is in the field or who are working from home.

Telephone System Brands

See more at telephone product section

CRM integration helps agents personalize calls using CTI screen pops . Identify callers by unique attributes, like phone number, and display information, such as the caller’s name, on the agent’s screen before the call connects. Best integration solution for Salesforce.com & most popular CRMs.

With rapid technological advancement, there is a significant transformation in the call center technology. Our Call center solution offers  with features such as IVR, and workforce management.We can help  optimize your call center performance through improved customer service and efficiency.

Customers expect nothing less than service excellence when they contact you. In fact, they deserve the most efficient and knowledgeable experience you can give them. Telephone System Dubai provides solutions that enable you to deliver an exceptional experience to every customer you serve with your contact center.

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Introduction to PBX System

The  PBX SYSTEM or PABX SYSTEM, this term is used to refer to a telephone system that is widely used in enterprises to switch calls between the  users on local or sharing minimum Phone lines between the users to make phone calls as well as receive calls. The PABX traditionally uses analog technology, but modern systems now use Digital technology and IP protocol. As one of the #1 telephone companies in Dubai we can assist you choose the best solution for your business.

VoIP for Business Phone

The VoIP business systems are reliable and affordable which make them ideal for companies of all size. These systems come with robust features all with quite an affordable price.  This feature allows the brand to offer the customers a accessible systems .  IP telephone system uses packet-switched Voice over IP (VoIP), or Internet telephony [ Network ], to transmit telephone calls over the Network.  Also known as VoIP phone systems, IP telephone systems typically comprise a VoIP exchange (an IP PBX) and desktop VoIP phones.

The implementation of an IP telephone system in a business requires the use of a very specific type of phone: The IP Telephone.IP Phones are sometimes called VoIP telephones, SIP phones or softphones. These are just different names for a Telephone Device t that is designed to support the transmission of voice over the Network.

 

 

Features of a Telephone System

  • Voice messages for any employee extension, department, or for the company in general
  • Voice Mail service and Voice mail to email. It will be very handy when an employee is on the move. Employee still can receive the important message from customer.
  • A single business Phone number that gives access to all company employees and departments
  • Call answering with a custom business greeting welcome  message.
  • A menu of options for directing the call, such as connecting to a specific extension or to a department. Lets say dial 1 for sales , Dial 2 for Support etc.
  • A centralized directory of customers as well as employees.It will allow easy dialing as well as display name on incoming calls.
  • Evenly distributed calls to a department or sales agents, among available employees through Automatic Call Distribution  queues.
  • The ability to place callers on hold when they are waiting for an available department employee
  • Music or custom messages whenever callers are waiting on hold
  • Transfer of calls between extensions
  • Conferencing multiple incoming calls with employee extensions
  • Detailed reports of incoming and outgoing calls. [CDR ]
  • Integrate Telephone System to CRM or ERP [ Salesforce, Mycrosoft Dynamics, Vtiger, Odoo  ]