Telephony solutions for your business productivity.
Telephone System For Your Business
Telephone System Dubai
Office Telephone System
We offer professional Telephone services that help businesses increase their customer interaction score drastically in order to compete for the modern business world . We supply and install IP PBX telephone system for small and medium-sized enterprises and offices, institutions etc. An IP PBX will support gsm lines, analogue public internal connections and ISDN BRI or PRI connections. Our Telephone system solutions ensures reliable and functional activity . We carry popular and feature rich brands availabale in the market. Choose from Panasonic, Cisco, Grandstream, Yeastar, Dlink, Lg-Ericsson, Samsung , Digium and other asterisk based solutions . Asterisk Solutions are feature rich ip telephony system with licence free unified communication system. We helps and ensure small businesses have the communications tools they need to operate effectively and efficiently in modern office environment.
Benefit of Business Telephone System ?
The offices having the following features are known to benefit the most from IP Telephone System.
A growing company
A company having lot of calls coming in
A company with a customer care service
A company having a number of offices at different locations
A company that has employees outside of the office, whether it is in the field or who are working from home.
CRM integration helps agents personalize calls using CTI screen pops . Identify callers by unique attributes, like phone number, and display information, such as the caller’s name, on the agent’s screen before the call connects. Best integration solution for Salesforce.com & most popular CRMs.
With rapid technological advancement, there is a significant transformation in the call center technology. Our Call center solution offers with features such as IVR, and workforce management.We can help optimize your call center performance through improved customer service and efficiency.
Customers expect nothing less than service excellence when they contact you. In fact, they deserve the most efficient and knowledgeable experience you can give them. Telephone System Dubai provides solutions that enable you to deliver an exceptional experience to every customer you serve with your contact center.
The PBX SYSTEM or PABX SYSTEM, this term is used to refer to a telephone system that is widely used in enterprises to switch calls between the users on local or sharing minimum Phone lines between the users to make phone calls as well as receive calls. The PABX traditionally uses analog technology, but modern systems now use Digital technology and IP protocol. As one of the #1 telephone companies in Dubai we can assist you choose the best solution for your business.
IP Telephones for Business
The VoIP business systems are reliable and affordable which make them ideal for companies of all size. These systems come with robust features all with quite an affordable price. This feature allows the brand to offer the customers a accessible systems . IP telephone system uses packet-switched Voice over IP (VoIP), or Internet telephony [ Network ], to transmit telephone calls over the Network. Also known as VoIP phone systems, IP telephone systems typically comprise a VoIP exchange (an IP PBX) and desktop VoIP phones.
The implementation of an IP telephone system in a business requires the use of a very specific type of phone: The IP Telephone.IP Phones are sometimes called VoIP telephones, SIP phones or softphones. These are just different names for a Telephone Device t that is designed to support the transmission of voice over the Network.
Features of a Telephone System
Voice messages for any employee extension, department, or for the company in general
Voice Mail service and Voice mail to email. It will be very handy when an employee is on the move. Employee still can receive the important message from customer.
A single business Phone number that gives access to all company employees and departments
Call answering with a custom business greeting welcome message.
A menu of options for directing the call, such as connecting to a specific extension or to a department. Lets say dial 1 for sales , Dial 2 for Support etc.
A centralized directory of customers as well as employees.It will allow easy dialing as well as display name on incoming calls.
Evenly distributed calls to a department or sales agents, among available employees through Automatic Call Distribution queues.
The ability to place callers on hold when they are waiting for an available department employee
Music or custom messages whenever callers are waiting on hold
Transfer of calls between extensions
Conferencing multiple incoming calls with employee extensions
Detailed reports of incoming and outgoing calls. [CDR ]
Integrate Telephone System to CRM or ERP [ Salesforce, Mycrosoft Dynamics, Vtiger, Odoo ]